Frequently Ask Questions


How long will it take to receive my order? TOP
Our turn-around time is estimated at 3 weeks.  All of our items are customized to suit your needs and made to order.  Need your item(s) in a hurry, call us and we can tell you if we can or not.  Rush charges may apply.

I love the Lulu key ring. Can I change the color of the dots? TOP
We are happy to make any changes to items that offer options.  Please check over all options when ordering.

What forms of payment do you accept? TOP

We accept MasterCard and Visa

What About Sales Tax? TOP
Sales tax is only collected from the residents of North Carolina.

Do you have a retail location? TOP

No.  However, we do sell our line of key fobs and wine stoppers to many retailers throughout the country.  Please see our "Store Locations" page for a store in your area.

What are your business hours? TOP

Our typical business hours are Monday through Friday 10 until 4.  However, if you send us an email, we will more than likely respond to you as it is received.
For the quickest response, please email us:
sales@luluanddaisy.com

What about returns? TOP

Please see the Legal Information section about returns.

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